If you wish to request a refund for paid lessons, please contact our team at contact@fasttracklifeuk.co.uk. We will endeavour to resolve all matters within 3 working days.

Refund Terms

Refunds or cancellations may only be issued if:

No refunds will be processed for lessons that have already been completed.

Course Fees & Deposits

As part of our preparation courses, we provide the option for students to register with a deposit and to pay their outstanding course fees at a later date.

Any outstanding course fees are due either: (whichever comes first)

If a student does not attend their third lesson within 14 days of enrolment, the original payment card will be charged for any remaining amount.

If you wish to cancel your course, please email us at contact@fasttracklifeuk.co.uk

Cancellation of the course will result in the closing of any online accounts with no access to materials, resources or training. A refund will not be processed for amounts already paid.

A refund will not be processed for outstanding course fee charges if no cancellation is requested prior to the charge.

Cancellation of your course is subject to the Terms & Conditions and this Cancellation & Refund Policy.

How to request a refund

To request a refund or cancellation, contact us at contact@fasttracklifeuk.co.uk with your reason, email address, and name.

When and how do we issue refunds

Upon determining that a cancellation or refund is due to you under these Terms, we will investigate the matter and endeavour to reach an agreement within 72 hours. Once the investigation is completed we will provide:

We will refund you on the credit card or debit card used to make the payment. Refunds will be processed within 28 days of the above confirmation of the refund.