I can not log into my account or my tests are not working?
Please clear your browser cache. If you do not know how to do that then please visit this website:'s-Cache. Open a new browser and this should resolve the issue.

How long is my Fast Track Training account valid for?
Your account has available for 1 year. After this period you can renew your account online. We do reserve the right to close any account upon our own discretion.

How do I sign up for practice and revision questions?
Please click on the following link: Then select the product you wish to purchase and click the 'add to cart' button.

I forgot my password. What should I do?
When you created your account we sent you a username and password in your email. Please check your email inbox for those details. If not you can always reset your password by visiting the log in page and selecting 'reset password'.

What is the 100% money back guarantee?
If you have failed the test then you will need to show proof of failure through documents provided by the official test centre. You will only receive a refund if you have bought the product within a 12 month period, completed 100% of the training material, and have sent us a copy of your failure certificate. You can continue to use the revision and practice questions until you pass your exam(s). You can contact us via the contact us page.

I am now ready for my UK citizenship test. How do I book it?
If you are ready for your exam then please book it on the Life in the UK test helpline: 0800 0154245. Their opening hours are Monday to Friday 8AM to 6PM

Or visit their website to book online

I did not find what I was looking for?
If you didn't find the answer to your question then you can get in touch with us using the contact us page. By using the website, you agree to be bound by its Terms of Use and Privacy Policy.