Booking Terms & Conditions

Terms & Conditions

Content of the website
We do not represent the United Kingdom government in any way. All the information provided is to the best of our knowledge and it is up to you to double check this information with the official sources.

Computer viruses shall not be responsible for viruses, malware, trojans or similar programmes uploaded to your computer as a result of visiting this website or any links provided by this website. We recommend that you install anti virus or other protective software to prevent online viruses.

Your Fast Track Training account
By using you are responsible for all activities which occur in your account. We reserve the right to refuse accounts, remove or edit content, or terminate accounts at our sole discretion.

Warranties of products
There are no warranties with the products sold on We do not claim that the use of our products will meet your requirements, will be accurate, will be error free or uninterrupted. We do not guarantee that these questions will match exactly with the ones in your UK citizenship test and we do not guarantee that you will pass your exams. By using this website you agree that the use of our material is for practice purposes only and does not guarantee that you will become a British citizen.

We make every effort to keep the website running smoothly. However we do not take responsibility, or are liable for, the website being offline due to technical difficulties or server maintenance beyond our control.

100% money back guarantee
If you have failed the test then you will need to show proof of failure through documents provided by the official test centre. You will only receive a refund if you have bought the product within a 12 month period, completed 100% of the training material, and have sent us a copy of your failure certificate. You can continue to use the revision and practice questions until you pass your exam(s). You can contact us via the contact us page.

Study material
© Crown copyright 2015
This material is based on “Life in the United Kingdom: A Guide for New Residents – 3rd Edition” book and reproduced with the permission of Controller of HMSO and the Queen’s Printer for Scotland under Open Parliament Licence. All study material provided on this website is provided solely for the convenience of our customers.

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